Carbis Cabs About Us

About Carbis Cabs a brief history without being too boring

My name is Phil and my wife and I moved to Cornwall in 2001 from Essex.

After a couple of jobs in retail I decided to drive a friends taxi in Newquay just for a little extra income.

However I soon realised that I loved doing this and started Carbis Cabs.

At first working in Newquay at night time I realised after a few years that working nights was not for me.

I had friends that worked as taxi drivers in Bodmin and made the move to work there instead.

I sub-contracted to another company for a couple of years then decided to go it alone.

So Carbis Cabs was reborn......

Extraordinary Experiences

Extraordinary Experiences have been part and parcel of my life as taxi driver.

Mainly just the wonderful places that I take my customers to.

Despite living in Cornwall for 20 years there are still more and more beautiful locations that I discover on my travels as a taxi driver and I am happy to pass these experiences on to my customers so that they can explore them as well.

Places like St Nectans Glen, Golitha Falls Bodmin, Jamaica Inn and lots more besides.

Not just the places either, the people i meet on my travels can also be facinating.

People from different parts of the world with different cultures and backgrounds.

My Core Values

I worked for most my life in Essex as a manager in electrical retail stores.

So I realise the importance of customer service.

I will always give a helping hand, whether its to carry your luggage or your weekly shopping.

Some taxi drivers I have got to know over the years seem to think that helping like this is above them.

Statements like..

"They only pay me to drive"

"I don't carry shopping"/

Etc etc.

Why be like this? It makes no sense to me at all.

The customers pay our wages and keep our heads above water, which is why I understand the core value that loyal customers are the most important asset a company can have.

I like to think that i go the extra mile (excuse the pun) for my customers and my reviews on

TrustPilot and Google reflect that.

Vehicles

Over the years I have had many different vehicles and makes as taxis from MPV's

to saloon cars and estates.

Manufacturers included Vauxhall, Mercedes, Toyota, Kia, Peugeot, Renault and Fiat.

In recent times I have gone gone the Hybrid route.

I made this choice for a number of reasons, one of which was economy.

So far I have found that the Toyota Hybrid cars have been very reliable.

The next logical change will be to an all electric vehicle, however the biggest problem

for me will be range and charging times.

I do think that these issues will get better as the years

go on but at the moment all electric just isn't practical

considering my daily mileage can easily top 200 miles.

My current car is a Toyota Corolla Hybrid Estate.

This being my 3rd Toyota Hybrid I can honestly say it's brilliant.